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Bachoura Family 100% No-Risk Guarantee

We take pride in our clients and treat them like family. When we create your jewelry, we ALWAYS ensure your complete satisfaction. We guarantee that you will LOVE anything you order from us, or we will exchange for a refund the full purchase price!

Have questions about your purchase, or simply want more details on the item you are about to buy – call us!
The family is here to help, right here in California!

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Lifetime Warranty

Sophia Fiori comes with a Lifetime Limited Warranty on any product you buy from us. The Warranty covers you for any manufacturing defects, but also entitles you to repairs should you ever need! For full details click here.

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Custom Build is our Specialty with True Quality

Being a 4th generation manufacturer, we have mastered the design and creation process with our clients. We always aspire to exceed your expectations. Contact us today!
Quality. Service. Design. Craftsmanship.
For full details click here.

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Connect One-on-One with a Designer

Sophia Fiori pride ourselves on building exactly what you want. With a custom build – our success rate is unparalleled. Its easy to set up a time, you can write to our email for your preferred time and method of communication or call us below!

  • Write to VIPService@SophiaFiori.com or
  • Call us at 9:00am to 5:00pm PST, Monday to Friday
    888.99.FIORI (34674)

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Renew & Refresh Trade-in Policy

The registered owner of the jewelry is entitled to a one piece for one piece trade-up of his/her qualifying design at Sophia Fiori, for the actual price, when accompanied by the Certificate of Authenticity and the sales receipt, provided it has not been abused and is deemed by the Sophia Fiori Customer Service Representative to be in good condition. Any single eligible item from qualifying brands purchased at:


  • Net price $500 to $2,500.00 (excluding taxes) may be traded-up for any other item, with a net selling price which is at least $500.00 or higher (excluding taxes).
  • Net price of $2,500.00 to $6,000 (excluding taxes) may be traded-up for any other item, having a net selling price which is at least $1,000.00 or higher (excluding taxes).
  • Any item Net price over $6,000 may be traded-up.

    Please contact customer service directly for details.

Any newly purchased item for which a trade-up was made, is returned to the store, then the original traded item must be purchased back at the previous traded value. Only the additional selling price of the new items will be refunded.

Additional Services and benefits – Click here!
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